CODEBYTES – TERMS & CONDITIONS

  1. By the time of proposal, Codebytes will provide the customer with a formal quotation. The Terms and Conditions can be read on Codebytes’s website. A copy of the written quotation and contract is to be signed and dated by the customer to indicate acceptance and should be returned to Codebytes. No work on a project will commence until either document has been received by Codebytes.
  2. A 90% cancellation fee will be levied on the full invoiced amount for all cancellations after a deposit has been paid.
  3. All work created by Codebytes will be credited with our name and/or contact details and/or a link to our website.
  4. Pricing is based on initial brief, variances are not included.
  5. Photos not less than 30% of total space of websites, brochures, flyers, etc.
  6. Textual information must be in word processing file (e.g. Microsoft Word) and graphics in .jpg, .png, .pdf or .gif format.
  7. Information requested from the client forwarded in reasonable time.
  8. Person signing a quotation on behalf of the client accepts personal liability and responsibility of all monies due in terms of this quotation to Codebytes by affixing their signature to this quotation. Interest is chargeable on all overdue amounts.
  9. Goods remain the property of Codebytes until paid for in full.
  10. Codebytes is not responsible for late delivery caused by circumstances beyond our control, i.e. unexpected power outages, sub contractors not being able to deliver on time, strikes, etc. howsoever caused.
  11. All work in way of proofs or samples provided at your request will be charged for.
  12. A deposit of 50% of the total of order is payable on acceptance of the quotation; work will not commence until proofs are signed off.
    • The balance is due on collection or before delivery and/or installation of printed items, and before a website can be uploaded to a client’s domain.
  13. In the event that The Client is unable to pay for any and all products and/or services delivered by The Company, The Client shall be liable jointly and severally for all legal costs incurred in the collection of the outstanding balance on the scale as between attorney and client including collection commission on Capital, interest and costs, plus interest at the rate of 8% per annum.
    • Interest shall be calculated and capitalised on the same day of each month, in arrears, on the outstanding balance until the total amount due has been paid.
  14. Email Address Management
    • Kindly note that it is the client’s responsibility to install the email address/es that is/are hosted on our server, on their email application/software (i.e. Outlook, Apple Mail, Gmail, etc.).
    • Should the client request us to install the email address/es on their behalf, i.e. via TeamViewer, Google Remote Desktop, etc. a separate quotation would have to be issued, that will include the time involved to install the email address/es on the client’s email application/software.
    • The time involved to install the email address/es would depend on the email application/software installed on the client’s end, as well as the amount of email address/es that we need to install.
    • Also note, that should the client experience any issues with their emails (i.e. send and/or receive difficulties) that are not related to our server, it’s the client’s responsibility to resolve these matters on their end (by utilising their Internal IT resources).
  15. All-Inclusive Website Terms
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